Kategória: Munka, állás
Honlap:
Részletek...Confident
communication in Spanish
& Portuguese At least 0.5 year
of experience in IT helpdesk-related role Upper-intermediate
English language skills Excellent soft
skills and a customer-focused mindset Being interested
in IT and technical gadgets and simply enjoying surfing the Internet Looking for an
international working environment Are you someone who knows their way around a
computer? Are you fluent in Spanish and Portuguese ? Do
you have a good command of English? Do you enjoy helping people around you? If
your answer is yes, please read on! Your employer is one of the world's leading
IT professional services companies, transforming clients' business, operating,
and technology models for the digital era. What the company
offers: Competitive salary
and cafeteria package (monthly gross 45 000Ft) Full-scope
training courses from your first day Internal career
path Free gym pass and
employee events Possibility for
Hybrid working hours (3 days Home office) ,(Use your Spanish and Portuguese language knowledge to talk to customers via email, chat and telephone while providing comprehensive guidance and information on IT-related issues, Ensuring all customer contact with the Service Desk is precisely recorded throughout the lifecycle of tickets, Ensuring that tickets are managed and prioritized in an orderly manner, Having a proactive approach to service improvement, Provide quality information, Delegation of problems that cannot be resolved on the 1st level to the Level 2 and Level 3 teams) Requirements: Additionally: Cafeteria, International projects, Career growth, Internal trainings/meetups, Long-term cooperation, Gym, Company events!.
